Yes, drop-in is a maximum 4 hour stay. . No exit and re-entry is allowed. Once you have left, you must purchase a new admission to re-enter the facility.

Parents and/or guardians are responsible in supervising and ensuring the well-behaved conduct of the children, and MUST remain on-site at all times. Please note that Crash Crawlys staff are not responsible for the supervision or behavior of the children during their visit.

Yes, socks are required and they are also available for purchase.

{Click here} for our menu options. Options can be pre-ordered at time of booking or added day of.

No, outside food is prohibited inside our facility and is strictly enforced.

Yes, by presenting this card, 1 adult will receive free admission.

Yes, our WIFI for customers is “Crash Crawly’s guest” and there is no password required.

Tokens can be bought by cash or card. However, tokens hold no monetary value once purchased and, therefore cannot be refunded.

Yes, shoes must be taken off and socks must be worn.

No this actually slows down our process. We need you to arrive at your designated party time. You will be asked for a guest list and to sign your party waiver form.

Yes. People book additional rooms if they want more space for their guests. This must be done at the time of your original booking. To book extra time slots parties must pay a flat room rental rate of $208.95. It is non-refundable and cannot be transfer as credit towards your original party booking. It does not include anything. It is strictly a room rental fee. All kids/adult/party fees will be on the first room you booked.

No, deposits are not refundable. However, we do let parties reschedule (once) and use their $100 deposit towards a new party date. The two requirements below must be met to transfer your deposit. A minimum of 24hr notice was given. You must call our store and then send an email to managers@crash-crawlys.com You have 14 days from your original party booking date to have your new party with us. After 14 days have passed or you fail to give 24hrs notice you will lose your $100 deposit completely. The above rescheduling policy does not apply to Private Parties. Once the deposit is paid, we block off our party slots and put the event closure on our website. There is no rescheduling or date changes allowed. No exceptions.

No. Parties only get their room at their designated party time.

Yes. We have both a fridge and freezer for the cakes.

Yes. We have a $75 outside food and drink fee which allows parties to bring in any desired food and or drinks. No alcohol permitted.

If you communicate this with us at time of booking we allow you to bring in a separate meal for only the child with an allergy.

No. You cannot extend time unless you book extra slots. This must be done at the time of booking.

Yes, if you pay the flat $100 fee to stay, you are welcome to move your guests to the main seating area for extra play time (Up to 2hrs) . Parties must leave their designated party room.

Yes, but please make sure helium balloons are properly weighted down. If any balloons somehow end up on ceiling we cannot get them back down during your event. No hot plates, glitter, confetti, or pinata's allowed.

We provide cups and plates for the food and drinks included in our party package and anything ordered from our concession. However, we do not provide meal utensils, plates, and cups for cakes or outside food and drinks brought in.