All birthday parties are 2 hours, from start to finish; however, you only get your party room for 1 hour and 45 minutes because we need 15 minutes to clean up at the end.
Please arrive no earlier than 5 minutes before your reserved time, as you will not be admitted to the play center early. Parties are scheduled at specific times and arriving too early will delay other parties registering and rooms aren’t ready until their designated times.
Sign in your party at the front counter and remember to bring your guest list, as it speeds up the process. As each child is signed in, they will have to choose their food order, either one slice of cheese or pepperoni pizza.
We also include one 2 litre jug of pop with the package. Extra jugs can be purchased upon request. If you want to bring in your own outside food or drinks, you can do so for a $49.99 fee. You can keep your cake in the party room or you can put it in our fridge or freezer.
You will be shown to your room by your designated party leader, while the kids play in the playground for 60 minutes. This is the ideal time to add any party extras like laser tag, mini golf, tokens or additional food for adults.
After one hour, the party leader will call the kids to the room and drop off your food, drinks and cake. Make sure to let them know if you need to borrow a knife to cut your cake or if you brought your own. Bring in your own meal utensils or we can provide them for a $4.95 fee. We have white plates, cups, napkins and forks available for purchase.
We recommend you do your cake right after the meal, so you don’t run out of time in the room. If there is extra time, feel free to open gifts or the kids can head back into the playground.
At this point, your leader will pop back into the room to clean up everything for you. If you want your remaining cake put back in the kitchen till you leave, just let your leader know and they will wrap it up for you.
Due to the high volume of parties on the weekends, we must stick to our schedule concerning the room time; however, if space is available, you can play an additional hour in the playground after the room time has finished.
Please pay your party leader the remaining balance of your bill before exiting your room. You are only charged for the number of children that attend the party (min 6 children), not what number you booked for.
For weekday regular parties we include all adults for free. With weekend and VIP parties, the party parents are free and each other adult is $3.00 to enter the facility. The party parents can offer to pay for additional adults, but are not obligated. If you want to stay and attend the party, you should be paying your own $3.00 admission when you enter the facility.
Remember to collect your remaining cake or else we just may eat it!! Make sure to give the kids their goody bags prior to their departure. Short on time? Remember, Crash Crawly’s offers candy bags for only $3.00 each!
All kids require socks to play. We recommend kids wear casual clothing as it is easier for them to navigate the playground. Please note an admission fee is applicable for all children attending the party that are 17 years or younger, whether helping or playing.
** Please note, party leaders only deliver your food to the party room and are responsible for clean-up.